Responsible Gaming at 77cbd

Our Commitment to Responsible Gaming

At 77cbd, responsible gaming is not an afterthought — it sits at the core of everything we do. We believe that online casino games, cricket betting, and all other forms of entertainment on the Platform should remain exactly that: entertainment. When the enjoyment stops, the game should stop too. Our job is to give every player in Bangladesh the tools and knowledge to make that call for themselves, and to step in when needed.

We actively encourage players to set personal limits, take breaks, and reach out to our support team the moment gambling starts to feel less like fun and more like a compulsion. All responsible gaming tools available on 77cbd are free to use, easy to activate, and take effect without delay. We do not profit from problem gambling — your long-term wellbeing is more important to us than any short-term revenue consideration.

The 21+ Age Requirement

77cbd enforces a strict minimum age of 21 years for all players. This is a firm platform-wide rule, not a guideline. Before any account becomes fully active, identity verification is required to confirm that the player meets the minimum age threshold. This process may include submission of a government-issued National Identity Card, a valid passport, or other official documentation showing date of birth. Accounts where age cannot be confirmed will not be activated.

If 77cbd identifies at any point that a player has provided false age information or that a player under the age of 21 has accessed the Platform, the account will be closed immediately and all associated funds may be forfeited. If you are a parent or guardian and believe that someone under 21 in your household has accessed or attempted to access 77cbd, please contact us immediately at [email protected].

Player Protection Tools

77cbd offers a comprehensive set of player protection tools, all available free of charge. These tools are designed to give you direct control over how you interact with the Platform. To activate any of the tools below, log in to your account and visit account settings, or contact our support team at [email protected] with the subject line "Responsible Gaming Request".

Warning Signs of Problem Gambling

Problem gambling can develop gradually. The following behaviours can be early indicators that gambling is moving from entertainment to a problem. If you recognise any of these signs in yourself or someone you know, please reach out for help immediately:

• Spending more money on gambling than you planned or can comfortably afford, and continuing to do so even after resolving to stop.
• Chasing losses — placing larger or more frequent bets in an attempt to recover money lost in previous sessions.
• Gambling with money that was set aside for essential expenses such as rent, food, bills, or family needs.
• Feeling irritable, anxious, or restless when not gambling, or when attempting to reduce or stop gambling activity.
• Lying to family members, friends, or colleagues about the extent of your gambling activity or about money lost.
• Neglecting work, studies, family, or personal health in favour of spending more time gambling online.
• Borrowing money from others, taking out loans, or selling personal possessions to fund gambling activity.

Tips for Staying in Control

Most players enjoy 77cbd's games safely and without issue. Here are some practical habits that help keep gambling in its proper place — as a source of entertainment, not anxiety:

• Set a personal budget before you start each session and treat it as a firm maximum — not a starting point to negotiate upward from.
• Only ever gamble with money you can genuinely afford to lose. Never use funds intended for rent, bills, food, school fees, or any other essential household expense.
• Set a time limit for each session using the reality check feature. When the alert fires, take it seriously — stand up, take a break, and decide consciously whether you want to continue.
• Never chase losses. Every game round is independent; past results have no bearing on what happens next. Trying to win back money you have lost by placing more bets nearly always makes the situation worse.
• Do not gamble when you are tired, upset, stressed, or under the influence of alcohol or any other substance. Impaired judgement leads to poor decisions and is one of the fastest routes to problem gambling behaviour.
• Keep gambling in proportion. If you find yourself thinking about the Platform when you are not playing, planning sessions around financial paydays, or feeling that gambling is a financial strategy rather than entertainment, these are signals that the balance has shifted and it is time to step back.
• Talk to someone you trust. If you feel that gambling is creating tension or financial pressure at home or at work, speaking honestly with a trusted friend, family member, or professional counsellor is one of the most effective steps you can take.

Protecting Young People

77cbd takes its responsibility to protect young people extremely seriously. The Platform is not designed for, marketed to, or accessible by anyone under the age of 21. Age verification is mandatory at registration, and accounts where verification cannot be completed are not permitted to deposit, wager, or access any paid features of the Platform.

We strongly recommend that adults who share devices with younger family members use device-level parental controls to prevent access to gambling sites. Always log out of your 77cbd account when you are finished playing on a shared device, and never share your account credentials with any other person. If you believe a minor has accessed the Platform using your account, notify us immediately at [email protected] so we can investigate and take appropriate action.

How 77cbd Supports You

Beyond the tools described above, 77cbd's approach to responsible gaming is embedded in how we operate day to day. Our customer support team is trained to identify and respond to indicators of problem gambling behaviour. If a support agent notices patterns consistent with problem gambling in your account — such as significantly escalating deposits, repeated self-exclusion requests, or distressed communication — they are trained to proactively offer responsible gaming resources and to escalate the matter internally.

77cbd will never use responsible gaming contact to market additional products to you. When you reach out about a gambling concern, the only goal of our response is to help you. We are committed to treating every responsible gaming enquiry with the seriousness, care, and confidentiality it deserves. No player should ever feel embarrassed or judged for asking for help — reaching out is the right thing to do, and we are here to support you every step of the way.